Customer Relations Manager (CRM)

Customer Relations Manager (CRM)
Full-Time | Metro Atlanta, GA

Crabapple LandscapExperts is one of Atlanta's top 5 locally-owned landscape companies. For over 30 years, we've partnered with HOAs, senior living communities, corporate campuses, multi-family housing, and commercial properties across Metro Atlanta. We're looking for a motivated relationship-builder to serve as the primary point of contact for our customers and help grow our business.

What You'll Do

• Build and maintain trust-based relationships with current and potential customers
• Identify customer needs and concerns, and develop solutions
• Establish and manage annual site budgets with clients
• Spot upsell opportunities to enhance or resolve issues on client properties
• Lead renewals for grounds maintenance contracts to retain customers
• Work closely with the operations team to ensure high-quality service
• Deliver accurate, timely reports on a regular basis

What You Need

• College degree preferred (Horticulture, Landscaping, Marketing, Business Management, or related field); proven landscaping industry experience considered in lieu of a degree
• 1-3 years of outside sales experience
• 2+ years of experience in the green/landscape industry
• Intermediate experience with Microsoft Office and CRM software
• Valid driver's license, 21 and over required; a Motor Vehicle Report (MVR) will be run

Benefits

Medical (HDHP & PPO), Dental, Vision, 401(k) with Match, PTO & Paid Holidays, Life & Disability Insurance

Ready to build lasting customer relationships and grow your career? Apply today!

Crabapple LandscapExperts is an Equal Opportunity Employer (EOE) and participates in E-Verify.