Customer Requirements Manager

• Manage, monitor, control, and provide oversight and reporting of customer requirements life cycle, existing and future Requests for Service (RFS) and the supporting workflow tool
• Recommend and implement efficiencies and improvements to the process and tool
• Develop a solid understanding of organizational task order scope, stakeholders, to directly support task order execution
• Support modifications to task order scope and operations
• Build and maintain collaborative relationships with all business entities to drive organizational success
• Build, develop and grow any additional business relationship vital to the success of the organization and the program
• Develop and deliver progress reports, proposals, and other presentations and brief stakeholders up to senior leaders
• Be prepared to take on non-traditional roles within the organization with the goal of being able to represent multiple disciplines as the need arises
• Oversee activities such as systems integration, systems and network administration, DoD communications systems and networks/protocols
• Utilize knowledge of systems engineering with specific emphasis on requirements development and validation
• Serve in a leadership capacity in a high-paced operational environment
• Conduct problem analysis to determine root cause to implement positive solutions that truly solve issues
• Apply critical thinking to both challenges and opportunities to improve situations
• Other duties as assigned

Education/Training: 

• Bachelor’s Degree in technical, business, or related field required

Experience:

• 6+ years of Program Management or associated experience, including experience with Earned Value Management, control account management, and property development
• Demonstrated experience with waterfall, agile, and hybrid project methodologies       
• Experience with missile defense operations and interconnectivity; theater, midcourse, and terminal missile defense preferred   

Security:

• Must be a US citizen

• Candidate must be in possession of a minimum DoD issued Secret Clearance

Physical Requirements:

• Able to occasionally reach with hands and arms
• Prolonged periods of computer screen use, while sitting or standing at a desk
• Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
• Able to safely lift and carry up to 20 pounds at a time

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

Salary: $140,000 - 150,000

Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.