Customer Sales Associate

At Next Era Management Group Inc., we strive to connect communities with each conversation. More than campaigns and quotas, our work with Frontier Communications is about connection. Our work involves helping families stream their favorite shows, entrepreneurs run businesses from home, and communities stay in touch. We build trust, answer questions, and turn technical details into stories people understand. Because for us, it’s not about selling a product; it’s about making life a little easier.

So imagine helping families stay in touch, entrepreneurs keep their business running, and grandparents stream their grandkids’ recitals — all in a day’s work. As a Customer Sales Associate for Frontier Communications, you’ll do more than sell services: you’ll build trust, answer questions, and make life a little easier for every customer you meet. If you love helping people and making someone’s day brighter, you’ll fit right in.

Ready to connect communities while launching a sales career? APPLY NOW and make an impact with Frontier!

Customer Sales Associates Are Responsible For:

• Driving direct-to-consumer sales for Frontier Communications by actively seeking out and engaging with potential customers.
• Engaging with customers in neighborhoods through proactive outreach and on-site interactions to understand their telecommunication needs.
• Presenting tailored product solutions based on customer needs by carefully assessing their current services and identifying opportunities for improvement or new offerings.
• Utilizing in-depth product training to inform sales interactions, ensuring accurate and comprehensive information is provided to customers regarding Frontier Communications' services.
• Employing a consultative sales approach to build rapport and trust, focusing on understanding customer challenges and offering solutions that genuinely benefit them.
• Identifying and cultivating new customer relationships through networking, referrals, and strategic outreach to expand Frontier Communications' customer base.
• Achieving and exceeding sales targets and quotas by consistently applying effective sales strategies and maintaining a high level of performance.
• Contributing to measurable growth and customer satisfaction by not only closing sales but also ensuring a positive customer experience that leads to long-term loyalty and positive referrals.

Customer Sales Associate should possess these attributes:

• High school diploma or equivalent (required)
• Bachelor's degree in Marketing, Communications, or a related field (a plus)
• Prior experience as a Customer Sales Associate or any client-facing roles
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Comfortable in a commission-based environment
• Able to handle rejection gracefully
• Reliable transportation with a good driving record

Customer Sales Associate will benefit from:

• Uncapped commissions and competitive compensation
• Performance-driven bonuses and incentives
• Comprehensive health benefits (Medical, Dental, and Vision)
• Supportive team environment
• Opportunities for networking and career advancement