Customer / Sales Support Coordinator - Room for Advancement

Sales Support / Customer Support Coordinator

Full time | Temp-to-Hire

Fully on-site | Denville, NJ area

Responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Manufacturing Background strongly preferred
• Bachelor's degree a plus