Customer Service

We are looking for a motivated and detail-oriented individual to join our team as a Customer Service / Entry-Level Recruiter. This is a great opportunity to start a career in recruiting while utilizing your strong communication and organizational skills. This is an in-office role in Sturbridge Ma.

Pay $20-25 an hour

Customer Service

• Serve as a first point of contact for candidates and clients via phone, email, or in-person


• Respond to inquiries in a timely and professional manner


• Maintain a positive and professional image while representing the company


• Assist in scheduling interviews and following up with candidates


• Document all communications and maintain accurate records in the system

Recruiting Support

• Answering phones and working with team to fill orders


• Review and screen resume for basic qualifications


• Conduct initial outreach and phone screenings with potential candidates


• Assist in coordinating interviews and onboarding processes


• Maintain candidate database and update status reports

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree preferred


• Strong communication skills, both written and verbal


• Excellent organizational skills and attention to detail


• Customer service experience a plus


• Ability to manage multiple tasks in a fast-paced environment


• Proficient in Microsoft Office and/or applicant tracking systems (a plus, but not required)


• Eagerness to learn and grow within the recruiting field

What We Offer:

• On-the-job training and mentorship


• Opportunity for growth into a full recruiting role


• Collaborative and supportive team environment


• Competitive hourly rate or salary, depending on experience


• Benefits package