Customer Service

Job Title: Customer Service Representative Location:  Rate: $17.00 per hour Job Type: Full-time Shift: Morning shift

Job Overview

Alltex is seeking a dedicated and enthusiastic Customer Service Representative to join our team in Broomfield, MO. This role plays a vital part in delivering exceptional support to our customers across multiple communication channels. If you're a strong communicator with a customer-first mindset, we'd love to hear from you!

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat
• Provide accurate information about products and services
• Troubleshoot customer issues and escalate when necessary
• Maintain professional phone etiquette at all times
• Conduct outbound calls for follow-ups and feedback
• Handle cash transactions with accuracy and integrity
• Document customer interactions and maintain detailed records
• Collaborate with team members to enhance service quality

Qualifications & Experience

• Prior experience in a call center or office setting preferred
• Proficient in Microsoft Office and customer support software
• Strong verbal and written communication skills
• Efficient typing skills while multitasking on calls
• Experience in cash handling is a plus
• Positive attitude and commitment to excellent customer service

Join Alltex and help us create memorable experiences for every customer. Apply today and become part of a team that values professionalism, collaboration, and service excellence.