CUSTOMER SERVICE

Position: Customer Service Representative

Job Type: (Remote)

Jonesbororealtycompany is a leading real estate company that has been providing exceptional services to our clients for over 20 years. We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

Responsibilities:

- Provide excellent customer service to clients through various communication channels, including phone, email, and in-person interactions

- Answer incoming calls and respond to inquiries, providing information about our services, properties, and company policies

- Assist clients with scheduling appointments, property showings, and other requests

- Maintain accurate and up-to-date client records and documentation

- Collaborate with other team members to ensure efficient and effective customer service delivery

- Handle and resolve customer complaints and concerns in a timely and professional manner

- Stay up-to-date with industry trends and company policies to provide accurate and relevant information to clients

Qualifications:

- High school diploma or equivalent; some college or relevant experience preferred

- Minimum of 2 years of customer service experience, preferably in a real estate or property management setting

- Excellent communication skills, both verbal and written

- Strong problem-solving and decision-making abilities

- Ability to multitask and prioritize tasks in a fast-paced environment

- Proficient in Microsoft Office and other computer applications

- A positive attitude and a strong commitment to providing exceptional customer service

- Real estate license or willingness to obtain one within 6 months of employment

We offer competitive salary and benefits package, including health insurance, paid time off, and opportunities for career growth and development. If you are a dedicated and customer-oriented individual looking to join a dynamic team, we encourage you to apply for this exciting opportunity.

Jonesbororealtycompany is an equal opportunity employer. We value diversity and are committed to creating an inclusive and welcoming workplace for all employees.