CUSTOMER SERVICE

Position: Customer Service Representative

Job Type: (Remote)

Jonesbororealtycompany is a leading real estate company specializing in residential and commercial properties. We pride ourselves on providing exceptional customer service to our clients and are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative.

Job Overview:

As a Customer Service Representative, you will be the first point of contact for our clients and will be responsible for providing a positive and professional experience. You will be responsible for answering inquiries, resolving complaints, and providing information about our company and services. This is a full-time, permanent position with opportunities for growth and advancement within the company.

Key Responsibilities:

- Greet and assist customers in person, over the phone, and through email

- Respond to customer inquiries and provide accurate information about our company and services

- Handle and resolve customer complaints in a timely and professional manner

- Maintain customer records and update information as needed

- Process payments and assist with billing inquiries

- Collaborate with other departments to address customer needs and concerns

- Stay up-to-date with company products, services, and promotions

- Assist with administrative tasks as needed

Qualifications:

- High school diploma or equivalent

- Previous customer service experience, preferably in a real estate or property management setting

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Strong problem-solving and decision-making skills

- Proficient in Microsoft Office and customer service software

- Knowledge of real estate and property management industry is a plus

Benefits:

- Competitive salary

- Comprehensive health, dental, and vision insurance

- Paid time off and holidays

- Retirement savings plan

- Opportunities for growth and advancement within the company

If you are a friendly, customer-oriented individual with a passion for providing exceptional service, we would love to hear from you. Join our team at Jonesbororealtycompany and be a part of a dynamic and growing company. Apply now!