Your Day\-to\-Day:
Answer and resolve inbound/outbound customer service calls
Deliver exceptional service with every interaction
Document customer information and call outcomes
Follow up to ensure resolution
Meet key performance benchmarks
What Weâre Looking For:
High school diploma or GED
Excellent phone and typing skills
Comfortable navigating software and multitasking
Dedicated home workspace and stable internet
Windows 11 PC with 8 GB RAM (16 GB RAM preferred) (no Apple or Chromebook)
â USB headset & wired internet (not needed to apply, but required to start)
Position Highlights:
100% Remote â work from your home office
Flexible scheduling options â including part\-time and evenings
Pay range: $12â$15/hr to start + performance bonuses (where applicable)
Opportunities to move up quickly based on performance