Job Description - Customer Service
(No calls please)
Become a Customer Service Champion at Chimney Solutions!
Calling all passionate communicators! Do you have a knack for solving problems and making people smile? If so, Chimney Solutions wants YOU to join our Alpharetta, GA team as a Customer Service Champion!
Here's what awaits you:
Be the friendly face (or voice) of Chimney Solutions, fielding inquiries from customers across phone, email, text, and chat.
You'll be a champion for customer satisfaction, tackling challenges and ensuring every interaction is a positive one.
From scheduling appointments to resolving concerns, you'll be the hero who keeps our customers happy and our chimneys smokin' hot (well, not literally!).
Ready to suit up? You're a customer service rockstar with at least 3 years of experience.
You're a whiz with technology, navigating computers and software like a pro.
Clear communication and a positive attitude are your superpowers.
Problem-solving? You got this! You can identify issues and find solutions that leave customers feeling like royalty.
You're a team player who thrives in a fast-paced environment.
Bonus points if you: Have a passion for keeping homes safe and warm (chimneys are kind of our thing!).
Can juggle multiple tasks like a champ - after all, being a customer service champion is demanding!
The Perks: Competitive pay ($18-$20 per hour) and a benefits package that'll make you say "wow" (think health insurance, and more!).
Ready to join the team and make a difference? Apply now! (Please note: No calls, please!)
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