Customer Service Administrator

Love Where You Work!

At Towne Properties, we do not just build communities, we build careers. As a recognized leader in the property management industry, we are proud to be an employer of choice for our associates. Our team is growing, and we are looking for talented individuals like you!

Position: Customer Service Administrator
Location: Columbus, OH
Pay Rate: $18-20/hour, plus yearly bonus

Schedule: Monday – Friday 8:15am to 5pm, with occasional evening meetings (40 hours/week total)

What You’ll Do as a Customer Service Administrator:

• Serve as the primary point of contact for residents and homeowners in your portfolio.
• Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
• Address customer service inquiries and provide feedback to Association Managers.
• Prepare newsletters, community mailings, and other clerical tasks.
• Communicate with Board members regarding project updates and tasks.

What We’re Looking For:

• Minimum of 6 months of experience in customer service or administrative roles.
• Strong written and verbal communication skills.
• Proficiency in MS Office products.
• Experience drafting reports and business correspondence.
• The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.
• Valid driver’s license, reliable vehicle, and auto-insurance.
• Willingness to undergo a drug and background check if offered the position.

Why Join Towne Properties?

• Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time.
• Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts.
• Professional Growth: Towne Properties is committed to promoting from within. With paid training through our Towne University program, you will be ready to advance your career!
• Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect.

Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.

Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.

• 6 months of experience in customer service or administrative roles.
• Proficiency in MS Office products (Outlook, Word, Excel).