Customer Service Agent

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Job Overview

We are looking for a friendly and professional Customer Service Agent to provide exceptional support to customers while assisting with daily administrative operations. This role is ideal for someone who enjoys helping others, solving problems, and working in a collaborative environment.

Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Provide accurate information about company services
• Schedule appointments and update customer records
• Resolve routine customer concerns professionally
• Maintain accurate documentation of customer interactions
• Support administrative and office operations
• Collaborate with team members to ensure excellent customer experiences
• Perform additional office support duties as needed

Qualifications

• High school diploma or equivalent preferred
• Strong communication and interpersonal skills
• Excellent customer service and problem-solving abilities
• Basic computer and data entry skills
• Ability to multitask in a fast-paced environment