Customer Service and Office Assistant

Description

We are seeking a Customer Service and Office Assistant for our Corporate Office in Osseo, WI. The candidate for this position must demonstrate a positive and professional manner when interacting with our internal and external customers. The Assistant will be responsible for, but not limited to:

• Answer and route incoming calls
• Maintain a pleasant and organized front office area
• Greet visitors at the front desk by welcoming and directing as needed
• Coordinate and ensure proper shipping and mailing needs are met for corporate office departments, including distribution of incoming and outgoing mail
• Oversee promotional on-hand material inventory including categorize and ensure availability for per sales department needs
• Assist with meeting needs such as conference room scheduling, refreshments, meal order placement 
• Review and enter customer purchase orders, gathering necessary customer information
• Maintain accurate records and develop reports for internal and/or external use, regarding customer information which includes: sales, completed and incomplete orders
• Review customer shipments and track appropriately to ensure accurate invoicing
• Create and maintain data, reports, and spreadsheets as required
• Timely and accurate entry of incoming orders
• Provide administrative support to departments throughout the organization

Requirements

Skills

• Must be detailed oriented, organized, task oriented and be able to multitask
• Ability to work with a multidisciplinary team in a positive and cooperative fashion
• The ability to communicate clearly using written, verbal and electronic communication

Education and training

• High School Degree or equivalent required

Technical experience

• Functional knowledge of Microsoft applications (EX: Excel, Word, Outlook, PowerPoint)