Customer Service & Solutions Representative

Customer Service & Energy Solutions Representative

Location: Fort Wayne, IN
Company: Elevate Energy Partners

Responsibilities

• Provide customer support regarding clean energy programs and enrollment

• Answer questions, resolve concerns, and ensure a positive customer experience

• Build long-term relationships with customers through reliable follow-up

• Work with management to identify opportunities for better service and outreach

• Contribute to team goals while maintaining strong individual performance

Qualifications

• Excellent problem-solving and communication skills

• Customer-focused with a professional and friendly demeanor

• Ability to adapt in a fast-paced environment

• Full-time availability (some evenings/weekends may apply)

• Previous customer service experience preferred but not required

Benefits

• Competitive pay with opportunities for bonuses

• Career growth into leadership and training roles

• Paid training and ongoing mentorship

• A collaborative, team-oriented environment

• Opportunity to make an impact by helping others transition to clean energy