Customer Service Assistant

SkillBridge Academy is a forward-thinking professional development institution dedicated to cultivating the next generation of leaders. We partner with organizations and emerging professionals to deliver structured training programs, strategic coaching, and performance-driven learning solutions. Our mission is to empower individuals with the tools, mindset, and confidence necessary to excel in competitive and evolving industries.

We are seeking a detail-oriented and client-focused Customer Service Assistant to join our team in Dallas, TX. In this role, you will serve as a key point of contact for students, partners, and visitors, ensuring a seamless and professional service experience.

The ideal candidate is organized, proactive, and committed to delivering exceptional support while maintaining a positive and solutions-oriented approach.

Responsibilities

• Provide professional assistance to students, clients, and internal departments

• Respond to inquiries via phone, email, and in person in a timely manner

• Maintain accurate records and update internal databases

• Assist with enrollment support and general administrative tasks

• Coordinate with team members to resolve concerns efficiently

• Support daily office operations and ensure a welcoming environment

• Handle documentation and ensure compliance with company standards

• Strong communication and interpersonal skills

• Excellent organizational and multitasking abilities

• Professional demeanor and customer-oriented mindset

• Ability to work effectively both independently and within a team

• Basic proficiency in office software and administrative systems

• Problem-solving skills with attention to detail

• Competitive salary ($46,000 – $49,000 annually)

• Opportunities for professional growth and career advancement

• Skill development in communication, operations, and client relations

• Supportive and collaborative work environment

• Comprehensive training and onboarding program

• Stable full-time position within a growing organization