Customer Service Assistant

Join us for an exciting opportunity to be part of a team that values your growth, fosters innovation, and encourages a positive work-life balance.

About Us

PAM Transport was founded in Tontitown, Arkansas, in 1980 and over the past 40+ years of being in business, we have become an international company with more than 2,200+ trucks and 8,500+ trailers. Our goal is to provide exceptional service to our customers. We believe it all starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that “small town feel” and strong community here at PAM.

About this Opportunity

This position plays a critical role in operations by assisting Account Managers in the day-to-day operations and is a perfect steppingstone into an Account Manager role.

Pay and Schedule

This position is Full-Time / On-Site / Monday - Friday 7:00 AM - 5:00 PM

The pay range is $18-$22/Hour dependent on experience

Benefits Offered

Medical

Dental

Vision Insurance

401K

PTO O

Other Voluntary Insurances

How will you contribute to the success of the team?

Assist the Account Management group with assigned tasks

Appointment scheduling according to customer specified rules

Track and trace of customer shipments for proactive communication

Data entry across multiple platforms

Communicate effectively with customers on requested updates

Maintain a high level of commitment reporting

KNOWLEDGE, SKILLS & ABILITIES:

Great time management and multi-tasking skills to effectively prioritize daily assigned tasks

Quality and effective communication

Ability to utilize a plethora of databases/sites specific to customers

Goal oriented to promoted into the Account Manager role

Personable, inquisitive, and positive attitude

The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others.

PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Experience a workplace where your contributions matter and where you can thrive in a supportive environment.