Customer Service Assistant

About Us 

Our mission is to empower brands through strategic marketing and meaningful customer engagement. We pride ourselves on our values of integrity, innovation, and a results-driven mindset.

Job Overview

We are looking for a friendly and dependable Customer Service Assistant to provide outstanding support to customers while assisting with daily office operations. This role is ideal for individuals who enjoy helping others and creating positive customer experiences.

Responsibilities

• Assist customers with questions and service requests
• Respond to inquiries by phone, email, and in person
• Schedule appointments and maintain customer records
• Resolve routine customer concerns professionally
• Support administrative and office operations
• Maintain accurate documentation of customer interactions
• Perform additional support duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Strong communication and interpersonal skills
• Excellent customer service and organizational abilities
• Basic computer and data entry skills
• Ability to multitask in a fast-paced environment
• Previous customer service experience is a plus but not required