Customer Service Associate - Entry Level - Immediate Hire

We are looking for a motivated Customer Service Representative to join our dynamic event marketing team. This exciting role is perfect for individuals who thrive in fast-paced environments, have a competitive, goal-oriented mindset, and excel at building strong customer relationships. As a representative, you will engage with customers at live promotional events, deliver exceptional service, and drive brand awareness and customer engagement.

Key Responsibilities

• Deliver outstanding customer service at promotional events, product launches, and marketing campaigns.

• Serve as a professional, energetic, and engaging brand ambassador for client brands.

• Clearly communicate product information, services, and ongoing promotions to customers.

• Assist with event setup, coordination, and breakdown to ensure seamless operations.

• Efficiently resolve customer inquiries, complaints, or issues with a customer-first approach.

• Maintain accurate records of customer interactions and feedback for reporting purposes.

• Collaborate with marketing and sales teams to achieve campaign goals and performance targets.

• Participate in team meetings, training sessions, and performance evaluations.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Marketing, Communications, or related field preferred.

• Previous experience in customer service, retail, hospitality, or sports environments is a plus.

• Strong communication, interpersonal, and problem-solving skills.

• Ability to thrive in a fast-paced, team-oriented environment.

• Positive attitude with a competitive, goal-driven mindset.

• Flexible availability, including evenings, weekends, and special events.

Preferred Skills

• Leadership or teamwork experience through sports, athletics, or competitive activities.

• Public speaking or promotional experience.

• Strong conflict resolution and problem-solving abilities.

• Highly adaptable and organized, even in dynamic event settings.

Benefits

• Competitive hourly pay or salary with performance bonuses or commission opportunities.

• Comprehensive training and career growth in the marketing and event industry.

• Opportunities to network with industry professionals.

• Energetic, team-focused work environment.