Customer Service Associate The UPS Store (Duluth, MN)

Customer Service Associate – The UPS Store (Duluth, MN)

Are you friendly, dependable, and enjoy helping people?
Join our fun, fast-paced team at The UPS Store in Duluth, MN — where every day brings something new!

(Please note: We are The UPS Store, not the UPS delivery company. If you’re looking for a driving position, please apply directly with UPS.)

We’re looking for customer service–oriented team members who take pride in providing great service and enjoy working in a team environment.
We have both full-time and part-time positions available, with flexible scheduling — perfect for students, parents, and anyone looking for steady, enjoyable work.

Weekend availability is required, but we’ll work with you to create a schedule that fits your life.

What You’ll Do

• Deliver outstanding customer service with every interaction


• Help customers with packing, shipping, printing, and mailbox services


• Operate store equipment such as copiers, fax, laminators, and binding machines


• Manage point-of-sale transactions and handle basic administrative tasks


• Support day-to-day store operations and work closely with your team


• Learn new skills — including how to become a Notary Public (we’ll help you get certified!)

What We’re Looking For

• A friendly, positive attitude and willingness to learn


• Strong communication and multitasking skills


• Comfortable using computers, printers, and internet tools


• Attention to detail and good basic math skills


• High school diploma or GED


• Previous retail or customer service experience is a plus, but not required — we’ll train you!

Why You’ll Love Working Here

• Flexible schedules (day, evening, or weekend shifts)


• Employee discounts on shipping and printing services


• Paid time off and 401(k) plan for full-time employees


• A fun, supportive team that values your effort and reliability


• Great opportunity to learn new skills and grow professionally

Schedule Options

• Full-time or part-time hours available


• 4-hour or 8-hour shifts


• Day or evening availability


• Weekday and weekend shifts available

Work Location: In-person at our Duluth, MN store
Job Type: Full-time or Part-time

Applicants who do not answer the screening questions thoroughly may not be considered.