Customer Service Center Opening - Hybrid

Self Storage Plus's Customer Service Center has an exciting part-time opportunity as a Sales Representative located in Woodbridge, Virginia. This role offers a dynamic, fast-paced, friendly, and engaging environment. As a Sales Representative, you'll experience personal fulfillment and measurable success.

Key Requirements

Service Orientation: Proactively seeking ways to assist our customers.

Active Listening: Giving full attention to customers, understanding their concerns, asking relevant questions, and refraining from interrupting at inappropriate times.

Problem Solving: Identifying and analyzing complex issues to develop and implement effective solutions.

Time Management: Effectively managing one's own time, prioritizing tasks, setting goals, and efficiently utilizing time to achieve objectives and being able to maximize productivity.

Sales: Understanding the fundamentals of promoting and selling products or services, including marketing strategies, sales techniques, and tactics.

Responsibilities:

Engage with customers by phone to provide information about Self Storage, process rentals and reservations, and gather details of customer concerns.
Demonstrate exceptional customer service and sales skills, including active listening, clear verbal, and written communication, and maintaining a professional demeanor.
Thrive in a fast-paced environment, handling multiple tasks efficiently while maintaining organization.
Assist a diverse customer base with varying needs and preferences.
Utilize computer systems and software proficiently.
Employ strong problem-solving skills and the ability to troubleshoot effectively.
Implement effective sales techniques and processes to meet or exceed goals.
Work both independently and collaboratively within a team environment.
If you are enthusiastic, customer-focused, sales driven and thrive in a dynamic atmosphere, we encourage you to apply for this rewarding opportunity with Self Storage Plus.

Benefits: $17/hr + Monthly Commission
Paid Time Off (Paid Vacation)
Paid Holidays Off
Hybrid Work Schedule
Flexible Work Schedule