Customer Service - Chandler

Details:

JOB TITLE: Customer Service - Road Tester

JOB SUMMARY: Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in customer vehicle.

1) Facilitator / Photo taking support

2) Lobby and kiosk support

3) VIN inspections

4) Road Tests

Hours: 8:00 a.m. - 5:00 p.m., Monday - Friday

Pay: $16.04 per hour

Location: Chandler, AZ 85226

Type: Temporary, with the possibility of hire

Duration: Ongoing, up to a two-year maximum

Benefits: Available after eligibility period is met

DUTIES

Provide excellent customer service.
Explain the testing process and requirements
Oversee road test for earning a driver's license.
Oversee Parking Test for earning a driver's license.
Complete pre trip vehicle Inspection.
Observe driving/road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle.
Typical timelines: Approximately 20 Min per test.
Document and score the test - issue pass/fail based on qualifications observed.
Inform applicant/driver of test results.
Handle, file, and record documentation.
Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc.
REQUIREMENTS FINGERPRINT CHECK REQUIRED
Background check required
Must be at least 21 years old
Proven customer service skills (1 to 2 years minimum)
Must have a valid Arizona driver's license
Must enjoy working with people in person
Ability to explain testing process and requirements
Ability to oversee road and parking tests
Ability to use a computer to record documentation

Job Requirements