Customer Service Officer

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Job Overview

We are looking for a professional Customer Service Officer to provide outstanding support to customers while assisting with daily office operations. The ideal candidate will ensure a positive customer experience through effective communication, problem-solving, and administrative support.

Responsibilities

• Provide accurate information regarding company services
• Schedule appointments and maintain customer records
• Resolve routine customer concerns professionally
• Maintain accurate documentation of customer interactions
• Support administrative and office operations
• Collaborate with team members to ensure timely customer service
• Perform additional duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Strong communication and customer service skills
• Excellent organizational and problem-solving abilities
• Basic computer and data entry skills
• Ability to multitask in a fast-paced environment