Customer Service Officer

The Customer Service Officer helps to manage the daily activities of the branch operations
department. Responsible for providing an exemplary customer service experience, the Customer
Service Officer assists with new accounts, problem resolution, and account servicing. They are
responsible for managing teller cash drawer. In the absence of the Branch Manager, the Customer
Service Officer will fill in and complete their daily duties. The Customer Service Officer will also
follow Bank policies and procedures

Desired Skills and Experience

The Customer Service Officer helps to manage the daily activities of the branch operations department. Responsible for providing an exemplary customer service experience, the Customer
Service Officer assists with new accounts, problem resolution, and account servicing. They are
responsible for managing teller cash drawer. In the absence of the Branch Manager, the Customer
Service Officer will fill in and complete their daily duties. The Customer Service Officer will also
follow Bank policies and procedures
All qualified applicants will receive consideration for employment without regard to

race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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