Customer Service Rep

• Review the MRP system to ensure customer order due dates are in line with required delivery dates


• Verify customer purchase orders against internal work order to ensure that the company can comply
  with process requirements and all processes have been flowed down correctly


• Provide continuous updates to customers on the status of their orders within the allotted 4 hour time
  frame


• Communicate with customers on any additional blue prints, drawings, or other items needed for
  processing


• Coordinate with production on obtaining ECD's for orders


• Prepare orders in ship out or other areas as needed


• Develop daily reports on orders and communicate with production


• Other duties as assigned

Job requirement

       1 yr customer service experience preferred