Customer Service Rep 2

Adecco is currently assisting a top distributor of pharmaceutical supplies and specialty medications in recruiting for an ONSITE Customer Service Rep 2 in Irving, TX. Apply Now!

To be considered for this role, you must have 1-3 years of experience providing Pharmacy Benefits Customer Support in a call center setting. (processing prescription refills, prior authorizations, verifying eligibility, and scheduling medication deliveries)

Must have strong typing and data entry skills

This is an onsite role in Irving, Texas

Must have excellent communication skills- Written and verbal

Schedule: Monday-Friday 8-5

Pay Rate: The wage for this position is between $16 and $17. Hourly wage may depend upon experience, education, geographic location and other factors.

This position is a Key Position within the team who is responsible for answering the phones, providing communication to health care providers, patients and other internal customers. They are responsible for coordinating and scheduling patient initial and refill shipments.

Show initiative and take an enthusiastic proactive approach to work

Strong telephone skills

Answers incoming phone calls and provides necessary information

Contacting patients and gathering essential information for coordination of shipment of prescription

Responsible for accurately and completely scheduling medication deliveries

Maintains patient records accurately and completely

Follows all applicable government regulations including HIPPA and compliance regulations

What do we need from you?

High school graduate or equivalent

Preferred 1-3 years of experience in a Customer Service Center

Click on apply now for instant consideration!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details: $16.00 to $17.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.