Customer Service Rep I

What You'll Do

Primary responsibilities include providing technical expertise and supporting Facilities staff within the region.
Responsibilities also include performing the following:

Overseeing projects.
Performing technical report reviews.
Preparing and reviewing proposals.
Business development and assisting other staff in marketing our services by maintaining and developing client interactions.
Leading and coaching junior staff members.
Performing responsibilities at the regional level.
Mentoring Facilities Associate Principals.
Participation in the review committee for candidates who seek Associate Principal designation (Facilities).

What We're Looking For

For Engineers and Architects, Bachelor or Master of Science in Civil Engineering, Architecture (NCARB), Civil (Structural) Engineering, or Architectural Engineering. For Professionals with specialized Master-level certification, any Bachelor of Science in Building Construction, Science, Engineering, Architecture, or related is acceptable.
Professional Engineer (P.E.), Registered Architect (R.A.), or Master-level certification in area of specialization such as Master Code Professional (MCP). As certified by the International Code Council (ICC). Certification must remain active while holding this title.
12+ years of relevant professional related experience
Designation as a senior reviewer at your current or previous firm required

Who We Are

Founded in 1988, Engineering Consulting Services (ECS) is a leader in geotechnical, construction materials, environmental, and facilities engineering. ECS is currently ranked 2 in Zweig Group's Hot Firms List (Zweig Group, June 2023), 61 in Engineering News-Record's Top 500 Design Firms (ENR, April 2023), and 131 in Engineering News-Record's Top 200 Environmental Firms (ENR, July 2023). To learn more about us, click here.

We love our employees and we show this through providing some great benefits, including paid time off, health and other insurance plans, retirement and college savings plans, and more. Click here to learn more about the great benefits at ECS.

ECS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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