Customer Service Rep. - Medical Equipment Support

A WELL ESTABLISHED MEDICAL EQUIPMENT AND SUPPLY COMPANY IS LOOKING FOR A CUSTOMER SERVICE REP TO SUPPORT BOTH THEIR RENTON & SEATTLE LOCATIONS. THIS ISN'T A FRONT DESK FACING ROLE, MORE OF AN BACK OFFICE ON THE PHONE CUSTOMER ORIENTED POSITION.

Please apply if you feel you have the right experience and a recruiter will reach out to discuss details regarding the role, the company as well as next steps.

Pay: $22-24/hr

Schedule: Mon-Fri 8-5pm w/ limited OT - This company tries to stay away from overtime hours.

4-Month Contract to Hire

Within this role you will be traveling from one location to Renton and Seattle throughout the week.

Mon/Tues in Renton

Weds-Fri in Seattle

1-Step Onsite Interview Process

Description:

Answer inbound calls regarding order and shipping status

Make outbound calls to schedule equipment pick up/drop off

Demonstrate in-depth knowledge of products, placement, availability, price and use

Process customer orders and accurately input customer orders into the computer

Perform other tasks as assigned or necessary

Additional Skills & Qualifications:

HS Diploma / GED

-1+ year of Customer Service / Customer Resolution Experience

-Multi line / multi system or software experience

-Comfortable on the phones

PREFERRED:

Medical experience including Respiratory Therapy and Nursing experience is a plus

In-depth knowledge of home medical products, placement, availability and pricing

Ability to occasionally lift and/or carry objects weighing up to 50 lbs (oxygen tanks)

Ability to sit, stand and walk for extended periods of time

Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position

EMPLOYEE BENEFITS AFTER CONVERSION

A. Paid PTO – 14 days / year accrued over the year

B. Employee stock shares

C. Annual merit increases, bonuses.

D. Supervision and leadership opportunities – The Company is growing like crazy

E. Intercompany transfer opportunities after just 6 months with the potential to hybrid work from home (WFH)

F. 401(K), 50% contribution up to 3%

G. Medical, dental, and vision

H. Paid life insurance

I. Paid holidays

J. No cost telemedicine and mental health consultation

Experience Level:

Entry - Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.