Customer Service Representative

Description

Garden State Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As a Customer Service Representative you are a representative ensuring customer satisfaction and providing the highest level of concierge customer service to every client of the customer base including tile contractors, kitchen/bath, residential home builders and remodelers, interior designers, and homeowners in processing and delivering orders.

This position offers a competitive base salary range of $20 to $23 per hour.

 
The facility is conveniently located on Route 130 in Dayton, NJ.  The state of the art wireless warehouse and sales service center utilizing Epicor's P21 technology is open to both trade professionals and the public and is stocked with setting materials, tools, cleaners, sealers and finishing pieces for on-site purchases.  

Current scheduling for this position is full time 5 days a week, 7:30 am to 4:30 pm Monday through Friday.

Benefits

Garden State Tile is dedicated to your personal and professional growth. Our comprehensive benefits program is a testament to our investment in our team. We take pride in offering a highly competitive package.

Medical Benefits

Dental Benefits

Vision Benefits

Teladoc Benefits

ID Protection Benefits

Company Paid Life Insurance

Voluntary Benefits including life insurance, disability, accident and critical illness

Flexible Spending Plan

Company matching 401k and ROTH Plans

Competitive PTO schedule

Paid Holidays

Philanthropy Program including donation matching and/or paid volunteer time off

Employee Discounts

Wellness Programs

Requirements

• Process and schedule an order from birth to delivery.
• Assist in commercial quoting.
• Educate yourself on current products offered within the GST product range.
• To go above and beyond in providing Concierge Customer Service to all clients.

Background checks will be conducted on all final candidates. All offers of employment at Garden State Tile are contingent upon clear results of a thorough background check and if deemed necessary as per the essential job requirements; additional background searches including Drug Testing, Driving Records and Credit History will be completed.

Garden State Tile believes that in order to build the best team we must hire using an objective lens. We are committed to fair hiring practices, hiring team members for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.