Customer Service Representative

Description

Are you looking to join a stable, growing, family-owned company? Join our call center team as a Customer Service Representative and put your skills to use in a fast-paced, service industry where you can help people get solutions to their pest concerns. 

Job Summary: We're looking for outgoing, professional, conscientious, responsible individuals to join our growing team. You'll be rewarded with helping our customers solve their pest problems and enjoy a sense of accomplishment each day. A strong attention to detail and organizational skills are essential. If this is you, apply today!

Primary Duties: Providing high-level customer service that Rottler is known for by answering inbound calls and emails, selling pest control services, scheduling services, supporting field staff, maintaining customer data, and administrative projects as assigned.

What We Offer: Paid training, vacation, sick days, and holidays. Our complete benefits package includes a company-matched 401k, medical, dental, vision, life, and disability plans. Pay starts at $18.00 an hour plus unlimited sales commissions.

Requirements

• 1 year call center or office experience
• Inside sales and/or customer service experience preferred
• Excellent written and verbal communication skills
• Knowledge of Windows and Microsoft Office
• Ability to learn and use new computer software programs
• Ability to plan, prioritize, and complete work in a timely manner
• Skill in promoting cooperation, building teamwork, and resolving conflict
• Ability to work effectively in a seasonal, fast-paced environment
• Ability to lift and carry up to 20 pounds
• Able to work weekdays 8am - 5pm, some overtime, and some Saturdays as required
• High school diploma or equivalent; some college preferred
• U.S. citizenship or authorization to work in the United States
• Ability to read, speak and comprehend English

Rottler Pest Solutions is a Drug-Free workplace and an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.