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Customer Service Representative

salary Salary :

$45,000 - 58,000 yearly

Job Description - Customer Service Representative





Responsive recruiter



Replies within 24 hours



Benefits:


  • Opportunity for advancement

  • 401(k) matching

  • Bonus based on performance

  • Training & development




Benefits/Perks:

  • Paid time off (vacation and/or sick days)

  • Growth potential

  • Salary plus commission/bonus

  • 401k with employer match

  • Health benefit

  • Other local perks offered

Position Overview: 
 Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!
 
Responsibilities:


  1. Outbound Calls: Make proactive outbound calls to potential customers using provided lists or databases. Introduce products or services, engaging customers in meaningful conversations.


  2. Sales and Lead Generation: Promote and sell products or services directly to customers. Strive to meet or exceed individual or team sales targets and quotas.


  3. Customer Engagement: Build rapport and relationships with potential customers through active listening and tailored sales pitches. Maintain a professional demeanor and positive attitude.


  4. Database Management: Accurately record customer information, responses, and sales outcomes in designated systems. Keep records organized and up-to-date.


  5. Follow-Up: Conduct follow-up calls to potential customers who have shown interest but have not yet made a purchase. Provide additional information and address concerns to convert leads into sales.

Requirements:

  • Interest in marketing products and services based on customer needs

  • Excellent communication skills - written, verbal, and listening

  • People-oriented

  • Detail oriented

  • Proactive in problem-solving

  • Able to learn computer functions

  • Ability to work in a team environment

  • Property/Casualty license must be obtained within 60 days of hire




Compensation: $45,000.00 - $58,000.00 per year






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