Customer Service Representative - E-commerce (Miramar Rd Area)
The E-Commerce Customer Service Representative responsibility is an active, hands-on, in-house e-commerce marketing position focused on maximizing sales and efficiency on Amazon, eBay, and Walmart. High end e-commerce tools are available to leverage productivity, simplify the process and increase productivity. This helps provide a great opportunity for job satisfaction and accomplishment, and helps our Team grow.
RESPONSIBILITIES INCLUDE
- Monitoring, managing and responding to customer emails, chats and questions.
- Researching and strategizing to maximize online competitiveness
- Managing marketplace returns.
- Optimizing online settings to maximize marketplace sales
- Various projects as assigned
QUALIFICATIONS
- Seller Central experience with marketplace sales and content optimizing preferred.
- Professional, hard working, organized, team oriented, nice, and eager to learn
- High skill level with Excel spreadsheets
- High computer literacy and comfortable working with new programs
- Strong problem solving ability
- Detail oriented, multi-tasker
- Fast learner, proactive, self starter
- Excellent verbal and written skills
- Analytical thinker
- Able to type 40+ wpm
- Must be reliable, energetic & organized
- Good with multitasking
- Detail oriented
- Reliable, punctual, and a genuinely nice person
ABOUT US
Home Controls is a nationwide stocking distributor providing cutting-edge technology products that allow a home to be more comfortable, convenient, secure and energy efficient since 1989. We are continually updating and expanding various aspects of our business to stay on the leading edge of business advances. The heart of our company is our exceptional customer service Team and their support for our customers, vendors and each other.
Our Home automation products and devices are an exciting market, and we share information helping customers to automate their homes and surroundings. If you have a high interest in working with a strong Team with interesting products in a friendly and professional office environment, with only genuinely nice people, come join our Team.
Hours and Compensation:
Mon-Fri 8:00am -- 5pm, Full Time, No Weekends
Pay according to experience level
Vacation/Personal Days
Health benefits and 401k available
To Apply:
Reply to this ad with a resume and a cover letter describing why you are interested in this position and stating desired pay rate.
Keywords: marketplace, analyst, Amazon, eBay, Walmart, internet, marketplace specialist, e-commerce marketplace specialist, marketplace manager
Principals only. Recruiters, please don’t contact this job poster.
Do not contact us with unsolicited services or offers.
About Us
Home Controls is the premier national distributor for the most comprehensive and unique home automation systems since 1989.
Whether you are a professional installer or a do-it-yourself homeowner, our online store carries the supplies you need including: whole home automation, smart home systems, remote lighting and appliance controls, home security and video surveillance, home theatre, audio and video distribution, networking, telephones and intercoms, climate controls, central vacuums, structured wiring systems, installation tools and accessories, independent living devices, and so much more.
Home Controls is your one stop source for all your home technology needs!
Salary :
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