Customer Service Representative

Qualifications

Responsibilities

Job description

Key Responsibilities

In this role, you will provide top-notch customer service to our valued clients. Your responsibilities will include:
• Handling incoming calls in a professional and courteous manner.
• Prioritizing and coordinating the scheduling of services to meet customer requirements.
• Coordinating delays in schedule with customers and service technicians.
• Utilizing customer development techniques to solicit work through various channels.
• Performing other duties as needed, which may include cross-training in related positions.

Requirements

To succeed in this role, you should possess:
• A minimum of two years' administrative experience.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• A positive attitude and ability to work independently as a team player.