Job Summary
Central Appliance Co. Inc is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
- Receive incoming calls in a professional and courteous manner
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer complaints
- Perform other duties as needed which may include cross-training in related positions
Qualifications:
- Minimum two years admin experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
Benefits/Perks
- Flexible Scheduling
- Growth and Career Advancement Opportunities
- Great Working Environment
Join the Central Appliance family and be a part of a legacy dedicated to excellence in home comfort!
At Central Appliance Co., we're not just a team — we're a three-generation strong, family-owned business rooted in the heart of Pascagoula, MS.
For over 40 years, we’ve committed to not only providing quality appliances and HVAC solutions but also to nurturing lasting relationships with our customers and within our vibrant Mississippi Gulf Coast community.
We're seeking passionate individuals who are eager to learn, grow, and help our customers find the right fit for their homes.
When you embark on a career with us, you're stepping into a tradition of trust, expertise, and local pride.
Become a part of the Central Appliance legacy—where your role impacts every household we serve!