Customer Service Representative

Prestige Staffing is an award-winning, nationally recognized leader in professional staff augmentation serving local IT, Healthcare, and Accounting & Finance clients as well as USA Contingent Workforce Programs. Our clients range from small entrepreneurial enterprises to Fortune 500 companies looking to hire the best contract and full-time talent quickly. Since 1999, Prestige Staffing has expanded from a small, locally-based business to become a national entity with offices in Atlanta, Austin, Charlotte, Chicago, Dallas, New York City and St. Louis.

Responsible for handling routine customer service inquiries via phone, chat, and email

· Must have excellent written/verbal communication and problem-solving skills, as well as being comfortable with multi-tasking as needed

· Research and communicate findings of customer payments, short pays and cash application details to the proper department and/or customer

· Accepts and processes customer payments

· Offer guidance on processes and troubleshoot common questions on programs and systems used