S

Customer Service Representative

salary Salary :

$15 - 17 hourly

icon building Company : Servpro
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Customer Service Representative



Benefits:


  • 401(k)

  • Dental insurance

  • Health insurance

  • Vision insurance




The Project File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!
 
Key Responsibilities
·        Responsible for clear and efficient project communication with the customer and project stakeholders
·        Daily project(s) oversight to include monitoring status, audit, and work-in-progress
·        Create preliminary estimate using estimating software
·        Review and validate job site documentation 
·        Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
·        Collaborate and assist with other departments, as needed
 
Position Requirements
·        High school diploma/GED (preferred)
·        At least 1 year of customer service and/or office-related experience 
·        Ability to multitask and to remain detail orientated
·        Must be knowledgeable in relevant computer applications
 
 
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
 
Benefits:
§ Superior benefits
§ Paid training
§ Career progression
§ Personal and professional development
And more!
 
Each SERVPRO® Franchise is Independently Owned and Operated. 



Compensation: $15.00 - $17.00 per hour








All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.



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