Customer Service Representative

Farmers Insurance Debbie Montgomery Insurance Agency is seeking a passionate, self-driven, customer service representative with a desire to make a difference in people’s lives as well as their own! Our fast-paced, growing insurance office is looking to fill a full-time position. At our agency you will build and develop client relationships within the Moffat County communities that we serve by promoting our products and the superior customer service of our agency. We then support you as you grow and learn within our agency. As a Customer Service Rep, you will be part of a team that is helping to grow the revenue of our office as well as grow your own earning potential! As our client base grows, your earning potential grows through a combination of commission and bonus incentives. Apply now and we will contact you about the next steps in the interview process. Must be willing to relocate to the Craig, CO area.

Job Responsibilities

• Answer phones, take messages, and respond to voice messages
• Take payments from clients and apply to appropriate systems
• Make appointments when necessary for policy reviews, etc.
• Work with clients to solve problems
• Actively cross and up-sell current clients 

• Possess a genuine willingness to learn, be intuitive, resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Confident, self-starter who works well independently.
• Bilingual Spanish is preferred but not required.
• Must have Property and Casualty insurance license with the state of Colorado prior to employment.

• Base salary (based on experience) plus commissions with bonus opportunities
• Weekends Off
• Holidays Off
• Hands On Training
• Performance Bonuses
• Vacation Time
• Sick Leave
• Retirement Benefits
• Sign on bonus