Job Code: AZ 7820
Job Title: AZDHS – Customer Service Representative I
Location: Phoenix, AZ (Onsite)
Duration: Until 12/31/2025 (Approx. 4 months, 26 days)
Rate: $17.50/hr W2 (All Inclusive) or $19/hr 1099
Shift: Monday – Friday, 8:00 AM – 5:00 PM (40 Hours/Week)
Job Overview
The Arizona Department of Health Services (AZDHS) is seeking a Customer Service Representative I to join the Vital Records team in Phoenix, AZ. This is an onsite role requiring local candidates only. You will be responsible for providing high-quality service to customers requesting birth and death certificates, ensuring the accuracy, confidentiality, and security of all records and transactions.
Key Responsibilities
- Provide accurate, efficient service to walk-in customers in the Vital Records lobby.
- Process requests for birth and death certificates with attention to detail.
- Ensure all outgoing mail is properly packaged, secured, and processed daily.
- Handle and secure customer information, cash receipts, certified paper, applications, and confidential documents.
Required Skills
3+ years experience in a client-facing position.
- Associate’s degree or higher.
Preferred Skills
- Front desk or reception experience.
- Comfortable interacting in social settings.
- Strong data entry skills.
Additional Information
Local candidates only – no relocation offered.
- No background check required, but must apply for a Fingerprint Clearance Card.
- Fully onsite at: 150 N 18th Ave, Phoenix, AZ 85007.
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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