Customer Service Representative

The Customer Service Representative will be responsible for providing customer service, office administration, and sales support. This position will answer incoming phone calls and customer inquiries. Other administration functions include completing paperwork, filing, and faxing.

Responsibilities:

• Enter orders into the computer system.
• Provide customers with updates on their orders. 
• Support sales team with quotes. 
• Placement and tracking of purchase orders with vendors.
• Monitor inventory levels of components and determining re-order amounts and timing.
• Assist in maintaining accurate cost data on components and packages.

Qualifications:

• One year of experience within an office environment, preferred.
• One year inside sales experience within a manufacturing/distribution environment, preferred.

Benefits: At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families. 

• Health benefits to include medical, dental and vision insurance. A wellness program with incentives. 
• Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events. 
• Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
• Additional perks include employee discounts, company events and recognition programs.

***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***