Customer Service Representative

About Us

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Overview

The Customer Service Representative provides professional support to customers while ensuring a positive service experience.

Responsibilities

• Respond to customer inquiries and service requests.

• Maintain accurate records and documentation.

• Follow company service standards and procedures.

• Support daily operational tasks.

• Contribute to customer satisfaction goals.

What We Offer

• Full training provided.

• Supportive team environment.

• Career growth opportunities.

• High school diploma or equivalent.

• Strong interpersonal and problem-solving skills.

• Customer-focused mindset.

• Basic computer proficiency.

• Reliable and professional.

• Competitive salary ($46,000 – $49,000 annually)

• Opportunities for professional growth and career advancement

• Skill development in communication, operations, and client relations

• Supportive and collaborative work environment

• Comprehensive training and onboarding program

• Stable full-time position within a growing organization