Logo-of-Staley-Electric-hiring-for-jobs-in-US-on-GrabJobs

Customer Service Representative

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Customer Service Representative



STALEY ELECTRIC - CUSTOMER SERVICE REPRESENTATIVE

Staley Electric is an award-winning electrical service company and has been serving Arkansas residents and businesses since 1951. Our customers are the heart of Staley, so we need a person that works well with others and enjoys working in various environments. At Staley, be part of a team where you are trusted and recognized for your professional ability. Your ability “to show extraordinary care” to your work, our customers and each other is paramount to your success at Staley.

Why Staley

  • Top Pay
  • Growth Opportunities
  • Comprehensive Benefits - Medical, Dental, Vision, 401 + Match, Dave Ramsey Programs and More!
  • Generous PTO and Holiday plans
  • Employee Retention Programs you won't believe
  • Great training programs
  • Family-owned, values-driven company culture
We’re looking for a friendly and dependable Customer Service Representative (CSR) to be the first point of contact for our customers.

What You'll Do

  • Answer calls and assist customers with scheduling and questions
  • Work with dispatch to schedule and dispatch service calls using our service software.
  • Support sales and service team goals by identifying opportunities for memberships, upgrades, or additional services.
  • Maintain knowledge of Staley Electric’s services, policies, and promotions to better assist customers.
  • Provide outstanding customer experiences every time

What We're Looking For

  • Previous customer service, administrative, or dispatcher experience     (electrical/HVAC/plumbing industry preferred but not required).
  •  Strong communication and active listening skills, both verbal and written.
  • Ability to multi-task, prioritize, and remain calm under pressure in a fast-paced environment.
  •  Proficiency with Microsoft Office Suite; experience with ServiceTitan or similar dispatch/billing software a plus.
  •  High school diploma or equivalent (college or vocational training preferred).
  • Positive, team-oriented attitude with a focus on problem solving.
  • This is a Safety Sensitive position per Act 593 of 2017.
Staley Electric is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other legally protected status.

📞 If you’re ready to bring your “YES!” attitude and grow with a company that values Trust, Agility, Loyalty, Excellence, and Stewardship, we’d love to hear from you!
 
Original job Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Customer Service Representative Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Customer Service Representative Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.