Customer Service Representative

Position Overview

The Customer Service Representative assists customers with inquiries, provides service information, and supports daily customer-facing operations.

Key Responsibilities

• Greet and assist customers in a professional manner.
• Answer questions and provide accurate service information.
• Handle customer concerns and escalate when necessary.
• Maintain records of customer interactions.
• Support general administrative and operational tasks.
• Ensure a clean and organized customer service area.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused mindset.
• Ability to multitask and stay organized.
• Previous customer service experience is a plus.

Benefits Include:

• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Paid training and professional development
• Career growth opportunities