Customer Service Representative

Nelson Mazda is looking for a Customer Service Representative to join our team! We are looking for candidates with a great work ethic, self discipline, excellent communication skills(written and verbal), ability to multitask for long periods of time and a high level of professionalism. We are looking for someone who is positive, joyful, and passionate about maintaining customer satisfaction!

The job duties for this position are as follows:

• Managing the follow up process


• Efficiently using CRM 


• Answering phones and booking appointments


• Confirming next day appointments


• Completing daily task sheet in a timely manner


• Assign leads as they come in


• Making follow up calls to make sure our guests had an amazing experience after their recent service visit

Compensation:

• $20/hour based on experience


• 5 day work schedule (including Saturdays)


• Excellent company-sponsored medical, dental, and vision coverage options


• Industry leading 401K with company matching contributions.


• Life Time and other gym membership discounts.


• Paid time off and paid volunteer time off.

About Us:

Nelson Automotive Group is currently operating out of Oklahoma and Tennessee. We are a Company with a vision of creating an unparalleled business culture and consumer experience. Our founder, Robert Nelson, originally established Nelson Auto Group in Broken Arrow, Oklahoma in 1989 as a company built on faith in Christ and high standards of customer service.

Nelson Mazda is an Equal Opportunity Employer.