Customer Service Representative

Benefits

• Medical, Dental, and Vision Insurance


• 401(k) Plan


• Short & Long Term Disability


• Employer Paid Life Insurance


• Paid Holidays


• Paid Vacation


• Paid Sick Time


• Paid Birthdays


• Paid Training


• Opportunities for Advancement


• Closed Sundays


• Healthy Work/Life Balance

• 
  
  Greet customers in person and over the phone with professionalism
  
  


• 
  
  Schedule appointments 
  
  


• Communicate with customers regarding repair status, updates, and delays


• 
  
  Work closely with estimators
  
  


• Maintain accurate customer records and documentation


• 
  
  Process payments
  
  


• Handle customer concerns and resolve issues promptly

• Previous customer service experience (automotive industry preferred but not required)


• Strong communication and interpersonal skills


• Ability to multitask in a fast-paced environment


• Basic computer skills and familiarity with office software


• 
  
  Professional, positive attitude and problem-solving mindset