Customer Service Representative

Company : Quadel Consulting & Training

Job Type : Full Time

Miami, Fl

Number of Applicants

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Customer Service Representative

At Quadel, employees are more than their job titles, we’re a team that believes in collaboration, continuous learning, and professional development. We offer a supportive workplace where individuals can grow their careers while contributing to important programs that strengthen communities.

The CSR candidate would be responsible for responding to incoming visitors and incoming calls. Provided program customer service to applicants, participants, owners, and the public.

Duties and Responsibilities

Greet visitors, provide information and direct person to the appropriate person as needed
Respond to general inquiries from the public about the program.
Look up necessary data in system of record.
Enter notes in system of record regarding visitor name, reason for visit, to whom they were referred, action needed, etc.
Answer incoming phone calls, provide information and direct caller to the appropriate person as needed.
Respond to general inquiries from the public about the program.
Look up necessary data in system of record.
Enter notes in system of record regarding visitor name, reason for visit, to whom they were referred, action needed, etc.
Monitor traffic flow and environment in the waiting area.
Complete weekly spreadsheets
Immediately advise Managing Director of any visitors or callers with issues or complaints regarding discrimination, legal actions, etc.
Other duties as assigned.

QUALIFICATIONS

High school diploma or equivalent.
At least one of experience in a professional office environment, performing customer service and administrative functions preferred.
Experience with computers, telephones, calculator and etc.
Experience working in MS Office Suite

Quadel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected status under applicable law.

Quadel complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process.

Employment is contingent upon successful completion of pre‑employment requirements, which may include background screening, pre-employment drug test and verification of credentials.

This job description reflects the general nature of the position and is not an exhaustive list of duties or responsibilities.

Original job Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Customer Service Representative Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Customer Service Representative Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Customer Service Representative

Job Description - Customer Service Representative

Similar Customer Service Representative Jobs in the US

Mobile Apps