Customer Service Representative

Company : Pgw Auto Glass

Job Description - Customer Service Representative

This position provides verbal and/or written correspondence as necessary to resolve issues and handles inbound customer service calls from glass shops in a call center environment.

Essential Job Duties:
• Handles inbound customer service calls from glass shops.
• Inputs orders into the order entry application.
• Provide verbal and/or written correspondence as necessary to resolve issues.
• Assume other duties as assigned.

Preferred Qualifications:

•Call Center Customer Service Experience

• Bilingual, English & Spanish

•High School diploma or equivalent

Knowledge/Skills/Abilities:
• Must be detail-oriented, organized, and able to multitask with an excellent customer service aptitude.
• Proficient computer skills are essential.
• Must be able to work cooperatively and communicate effectively with both employees and customers; must portray a high level of proper grammar and verbal skills.
• Must be reliable/dependable.
• Strive to minimize the handle time of inbound calls while maintaining quality.
• Maintain the utmost level of business integrity.
• Must exercise good business judgment, courtesy, and tact in rendering customer service activities.
• Must maintain the utmost level of confidentiality when handling sensitive and proprietary business information.

Essential Physical Demands/Work Environment:
• Must be capable of working in a routine, repetitive work environment; must consistently adhere to a defined schedule always online and available to take inbound calls promptly at defined start times.
• CSR’s work in ergonomically-designed work stations that create a pleasant and team-oriented environment.

Original job Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Customer Service Representative Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Customer Service Representative

Job Description - Customer Service Representative

This position provides verbal and/or written correspondence as necessary to resolve issues and handles inbound customer service calls from glass shops in a call center environment.

Preferred Qualifications:

Similar Customer Service Representative Jobs in the US

Mobile Apps