Customer Service Representative

Customer Service Representative

This job is a front-line job, requiring the following:  excellent people skills, good phone etiquette, knowledge of the FPS products, Microsoft Word and Excel knowledge preferred, good communication skills, ability to work independently as well as a team player. 

Job Responsibilities:

• Open new accounts


• Individual Retirement Accounts


• ATM and Debit cards


• File maintain current accounts


• Check reports daily


• Figure interest and penalties on accounts


• Set up Internet banking


• Write Letters


• Other responsibilities as may be assigned

Specific Job Functions:

• Assists customers with all aspects of opening and maintaining savings, checking, certificates of deposits and IRA’s.


• Answers telephone and written inquiries concerning all types of deposit accounts and provides other account information.


• Advises customers on status of accounts and answers questions.


• Other tasks as assigned.

We are looking for a career motivated individual with excellent people skills.  Some college or similar work experience would be favorably considered.  Salary will be entry level for this area and based upon work experience.