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Customer Service Representative

Job Description - Customer Service Representative

About the Role

Bottomless Promotion is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Los Angeles, CA. This entry-level role is ideal for individuals who enjoy working directly with customers and providing excellent service.


Key Responsibilities

  • Provide face-to-face customer support during events and promotions.
  • Answer customer questions and provide product or service information.
  • Support team members in daily operations and event coordination.
  • Maintain a professional and positive attitude at all times.
  • Track customer interactions and provide feedback to supervisors.

Qualifications

  • High school diploma or equivalent required; some college preferred.
  • Strong communication and interpersonal skills.
  • Customer-service oriented and professional.
  • Reliable and able to work on-site.
  • Must be 18+ and authorized to work in the U.S.

What We Offer

  • Paid training
  • Competitive hourly pay with performance-based incentives
  • Growth opportunities
  • Supportive team environment
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