Customer Service Representative

Are you looking for a company to grow with?

Have you been on the hunt for a new and exciting career opportunity?

• 
  

  Customer Service Representative – Collision Center

  
  

  Join the team at White Family Collision Center as a full-time Customer Service Representative and become the first point of contact for our customers. We’re looking for someone who is organized, professional, customer-focused, and thrives in a fast-paced environment.

  
  

  Schedule

  
  
  
  
  • Monday–Friday
  
  
  • 8:00 AM – 5:00 PM
  
  
  • No weekends
  
  
  
  

  What You’ll Do

  
  
  
  
  • Answer incoming calls and direct customers to the appropriate department
  
  
  • Schedule collision estimates and repair appointments
  
  
  • Greet and assist customers in person
  
  
  • Check customers in for:
    
    
    
    • Estimates
    
    
    • Scheduled repairs
    
    
    • Vehicle pickups
    
    
    
    
  
  
  • Manage daily repair scheduling flow
  
  
  • Coordinate rental vehicles as needed
  
  
  • Create repair folders and maintain customer paperwork
  
  
  • Ensure repair authorizations and required documents are completed
  
  
  • Make follow-up calls for appointments, parts verification, and estimate conversions
  
  
  • Collect payments and required signatures at vehicle delivery
  
  
  • Complete nightly deposit procedures
  
  
  • Maintain a clean, welcoming front office and waiting area
  
  
  
  

  What We’re Looking For

  
  
  
  
  • Strong customer service and communication skills
  
  
  • Ability to multitask and stay organized
  
  
  • Professional appearance and positive attitude
  
  
  • Comfortable working with phones, scheduling, and paperwork
  
  
  • Previous customer service, receptionist, dealership, or collision center experience preferred but not required
  
  
  
  

  Why Join Us?

  
  
  
  
  • Stable Monday–Friday schedule
  
  
  • Team-oriented work environment
  
  
  • Opportunity to grow within the automotive industry
  
  
  • Competitive pay based on experience
  
  
  • Supportive leadership and training
  
  
  
  

  Apply Today

  
  

  If you enjoy helping people, staying organized, and working in a fast-paced environment, we’d love to meet you. Apply now and become part of the White Family Collision Center team