Customer Service Representative

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Introduction

Join a customer-focused team where delivering excellent service and building positive experiences are top priorities. This role is ideal for individuals who enjoy helping others and developing professional communication skills.

Responsibilities

• Assist customers with inquiries, concerns, and service requests.
• Provide accurate and professional information and support.
• Resolve basic issues and escalate when necessary.
• Maintain organized records of customer interactions.
• Support daily operations and contribute to team goals.

Qualifications

• Strong interpersonal and communication skills.
• Customer-focused with a professional and positive attitude.
• Reliable, organized, and detail-oriented.
• Comfortable interacting with diverse individuals.
• Basic computer skills including data entry and email communication.
• Entry-level applicants encouraged; training provided.