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Customer Service Representative

Job Description - Customer Service Representative

Looking for a place to plant roots, flourish, and build your career? Allstate Exteriors is currently seeking candidates for the role of Account Coordinator. In this role, you will engage in both outbound and inbound calls with potential customers, facilitating the scheduling of sales appointments.


About us


Allstate Exteriors is a family owned and operated business providing a range of roofing, siding, and gutter services throughout Ohio and Florida. With our commitment to quality workmanship and customer satisfaction, we have built a reputation as a trusted provider of home exteriors solutions. We don't just install roofs; we help change the lives of families we serve.


Responsibilities



  • Coordinate and schedule sales appointments

  • Manage and route inbound calls

  • Serve as the face of the company


Requirements



  • Call Center Experience Required

  • Excellent communication skills

  • Detail oriented and organized

  • Ability to work independently and as a team

  • Proficient in Google Drive, and Microsoft Office


Shift:



  • Weekends 10:30 am to 7:00 pm

  • Three week days


Work setting:



  • Office


Work Location:



  • In person

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